Frequently Asked Questions
Everything you need to know about your new favorite headbands.
How should I wash my Lilac Market headbands?
To keep your headbands looking their best, we recommend hand washing in cold water with mild detergent and laying them flat to dry. This helps maintain the elasticity and vibrant colors of the fabric.
What makes your headbands 'non-slip'?
Our headbands are crafted from a premium, buttery-soft fabric blend that provides the perfect amount of friction against your hair without causing tension or headaches, ensuring they stay in place during any activity.
How long will it take for my order to ship?
Standard orders are typically processed within 2-4 business days. Once shipped, you will receive a tracking number via email. Delivery usually takes 3-7 business days depending on your location.
Do you offer returns or exchanges?
Yes! We want you to love your look. We accept returns or exchanges on unworn items in their original packaging within 30 days of delivery. Please note that for hygiene reasons, items must be in original condition.
Are your headbands one-size-fits-all?
Our signature headbands are designed with a high-stretch fabric that fits most adults and teens comfortably. We also offer a specific 'Kids' collection for smaller head circumferences.
Do you ship internationally?
Currently, we ship to the United States and Canada. We are working on expanding our shipping zones to bring Lilac Market headbands to style lovers worldwide very soon.